SaaS platform for government
Modern public software for documents, services, citizen support and institutional control.
OpenGob brings together document management, records intake, workflows, citizen service, complaints, public safety, dashboards, transparency and monitoring through a simple, secure and multi-entity platform.
Municipalities
Agencies
Public institutions
Departments and offices
OpenGob
A practical base for digital government
OpenGob brings together document management, records intake, workflows, citizen service, complaints, public safety, dashboards, transparency and monitoring through a simple, secure and multi-entity platform.
One central account with parent entities, departments and subordinate users.
Modular product installation with permissions by role and entity.
Institutional security, private documents and full traceability.
Platform
A platform built for real public operations
Inspired by government, official records and document management software, OpenGob prioritizes operational clarity, institutional control and scalable deployment from day one.
Multi-entity architecture
One account can manage municipalities, offices, agencies, departments and child entities without losing order or control.
Database per entity
Each entity keeps its own database and every product installs module-specific tables for stronger isolation and traceability.
Flexible operational domains
OpenGob can operate through entity subdomains or dedicated product domains such as document management and records intake.
OpenGob
What makes OpenGob different
Centralized operations
One account manages parent entities, child entities, users, permissions and installed products.
Specialized products
Each module solves a concrete public-sector need without losing visual, operational or data consistency.
Institutional security
Protected credentials, audit trails, private document storage and database isolation by entity.
Cross-platform AI assistant
OpenGob includes assistance for installation, support, product guidance and contextual help.
Audience
Built for public teams
Municipalities
Citizen service, workflows, transparency, performance indicators and daily operational follow-up in one place.
Agencies
Document control, routing, official records intake, metrics and internal management with formal traceability.
Specialized institutions and offices
Multi-area structures, responsible owners and flows adapted to institutional processes.
OpenGob Suite
Services and products
OpenGob is built to solve records intake, digital processes, citizen service, institutional control, communication with the public and operational analysis from one software layer.
Document management
Organize files, documents, attachments, routing and full traceability.
Learn moreRecords intake
Receive, register, route and track physical and digital correspondence with institutional control.
Learn moreWorkflows and procedures
Publish catalogs, create forms, define requirements and allow citizen follow-up.
Learn moreCitizen service
Centralize reports, requests, complaints and follow-up by agency, zone and priority.
Learn moreCitizen complaints
Capture complaints with evidence, routing, status and traceability by responsible area.
Learn morePublic safety
Manage incidents, logs, operational reports and territorial analysis.
Learn morePerformance indicators
Measure goals, KPIs and institutional performance through executive dashboards.
Learn moreTransparency
Manage obligations, documents, due dates and compliance evidence.
Learn moreSocial monitoring
Detect issues, actors and public conversation with territorial context.
Learn moreMedia monitoring
Track mentions, coverage, tone and alerts for institutional communications teams.
Learn moreServices
Services around the software
Immediate implementation
Product setup, institutional structure, roles, entities and operational domains in minutes.
Module-based activation
Install only the products you need for each entity and enable operations through user permissions.
Operational training
Guidance for administrators, managers and operators to accelerate adoption.
Continuous development
We build new applications and improve existing ones based on detailed use-case studies.
AI assistant
A cross-platform assistant helps with onboarding, support and product information across the catalog.
Institutional integrations
Connectivity with email, messaging, documents and domain infrastructure for real deployment.
Value
Advantages for your institution
Less operational friction
Reduce manual paperwork, duplicate capture, document loss and fragmented follow-up.
More control and traceability
Every movement is recorded: who created it, who routed it, when it changed and what the current status is.
Better citizen service
People access services, reports and requests with clear tracking and modern communication channels.
Institutional scalability
The same platform can grow across new entities, offices, departments and processes.
Channels
Connected to real operational channels
Email
WhatsApp
SMS
Centralized authentication
AI for support and installation
Domains by entity and product
Government Intelligence
AI agents that observe public operations and help improve them.
OpenGob includes specialized AI agents that detect weak points in day-to-day operations, assist operators and administrators, and raise service quality for citizens, agencies and institutional teams.
Detect bottlenecks, backlog, repetitive errors and operational friction points.
Assist operators with contextual help, classification and response suggestions.
Give administrators visibility into risk, improvement opportunities and institutional workload.
OpenGob Intelligence
Continuous monitoring, operational help and decision alerts.
Operational risk
Operator assistance
Citizen service
Institutional alerts
Flow
How OpenGob works
Step 1
Administrator registration
Register your administrative user and create your workgroups and users.
Step 2
Create your entity
Register the main entity and organize dependent offices, areas or departments.
Step 3
Activate products
Install modules based on your needs and enable them by role, user and entity.
Step 4
Operate and measure
Run day-to-day processes, communicate outcomes and monitor performance from one control layer.
Trust
Security, integrity and trust
OpenGob is built to protect institutional information, document traceability and sensitive public operations.
Protected password hashing and auditable sessions.
Independent databases for each entity.
Private document routes and non-public file storage.
Secure email, SMS and WhatsApp integrations.
Role-based controls and audit logs for sensitive actions.
Ready
A platform for real digital government
OpenGob brings together ready-to-launch products, multi-entity architecture, AI-assisted support and a clear experience for internal teams and citizens.